The customer of Delsing agrees to the collection, processing, and use of their data
Data requisite shall be stored to complete the transaction
Naturally, we will treat all your personal data with discretion
Personal data will not be forwarded to a third party without your express permission
You will find more detailed information below,

At Delsing we respect your online privacy rights and recognize the importance of the protection of your personal details. We provide you with this information to fully inform you of our Privacy Policies. By visiting our webshop at www.delsing.com you are consenting and accepting of the described practices here in our Privacy Policy.

When placing an order or registering for a service the collection of personal information will take place. As soon as you place an order with us, we will hold the personal information we need to complete your order. This includes your name, email address, home address, shipping and credit card billing address. Your credit card information shall not be shared with third parties, we will only use it to process your order with our Payment Service Providers systems. However, when registering you are aware that you are consenting to the collection of your personal data.

In order for our website to work optimally, the website uses cookies. These are small files sent to us by your computer or another device that we can access when you visit our website in the future. You can delete any cookies that we send or were sent earlier by other websites by going to the settings of your internet browser and delete your history and cookies. For more information on cookies and how to control and delete them visit www.allaboutcookies.org. We do like to remind you that when you disable and/or delete your cookies in the future you may not use our website in its most optimal way.

The main purpose for collecting your personal details is to process your order and payment. Additionally, we use your personal details to manage your account, to deliver and fulfill your orders. Your personal information may be disclosed to a fraud prevention agency of a credit card company and they may keep a record of that information. In the case where we are legally obligated to disclose any relevant information to the authorities, we shall do so.

Now and then, we will send our customers Delsing’ marketing updates but only with your requested updates. We will not sell your personal information to any third-party marketing company. Finally, we collect information about our site traffic, wish list, sales, and any commercial information, which we can use to improve our website.

This privacy policy is based on the use of the website www.delsing.com and the services provided by Delsing and starts on December 1, 2022. With the publication of this statement, any older versions of privacy policies will automatically be canceled. This privacy policy describes which personal data of our customers is processed by our company and shared with other companies. Please note that we only share your personal data with other companies that actually help your customer experience and are needed to fulfill our services to you, such as our shipping partners, website software, and payment processors.

Do you have any questions or concerns about your personal information and how we handle it? Please don’t hesitate to contact us at contact@delsing.com.

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Our webshop is developed with software from Wordpress. Personal data that you make available to us for the purpose of our services will be shared with this party. Wordpress has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Wordpress is obliged to take appropriate security measures based on the agreement we have concluded with them. Wordpress uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored.

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our mailbox and we keep all our email traffic confidential.

We use the Mollie platform to handle the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than permitted by law.

When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL only use this information for the purpose of executing the agreement. In the event of DHL engaging subcontractors, they will also make your data available to these parties.

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

In appropriate cases, Delsing is obliged to share your data on the basis of a legal obligation in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us to postpone.

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have prepared as a result of your assignment.

Based on the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

To prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. If you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data to the e-mail address known to us, stating the category under which we have stored this data.

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you, transferred to another party. You can send a request to contact@delsing.com. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. Likely, we will no longer be able to continue our service in such a case, because the secure linking of data files can then no longer be guaranteed.

In some cases you have the right to object to the processing of your personal data by or on behalf of Delsing. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. Do you think this is the case, please contact us by sending an email to contact@delsing.com.

Cookies are placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data based on applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

In case of software solutions from third parties use cookies, this is stated in this privacy statement. We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Delsing
Prinsengracht 1111-2
1017JJ, Amsterdam
The Netherlands

T +31(0)639396669
E contact@delsing.com